pricing
Service Call – $100 for the First Hour
Our standard service call starts at $100, which covers the first hour of expert tech support. During this time, we focus on diagnosing and resolving your main technical issues efficiently. In most cases, an hour is all it takes to get things running smoothly again.
Additional Time – $40 per 35 Minutes
If your service requires more time, additional support is billed at $40 per 35-minute session. We’ll always discuss any extra time or charges with you beforehand — so you’re fully informed and in control before we continue.
Remote Support – Free First 15 Minutes
Start with a free 15-minute consultation to review your tech issue and determine the best solution. It’s the perfect way to get quick guidance before committing to a full session.
After the First 15 Minutes:
Non–Care Plan Members:
$1.50 per minute ($90/hour)
Essential Care Plan Members:
$1.35 per minute (10% off – $81/hour)
Complete Care Plan Members:
$1.275 per minute (15% off – $76.50/hour)
With remote support, you pay only for the time you use. Our technicians provide patient, one-on-one help for computers, phones, apps, and more — all from the comfort of your home.
Non–Care Plan members receive one free 15-minute consultation per month.
Care Plans – Ongoing Tech Support Made Simple
Get peace of mind with ongoing, reliable tech help tailored to your needs. Our Care Plans are designed for individuals, families, and seniors who want consistent, worry-free technology support — both in-person and remotely.
Essential Plan – $139/month
Perfect for regular tech help and maintenance.
Monthly in-person and remote support to keep your devices running smoothly.
Annual remote session to organize and clean up your digital accounts.
10% off all additional services and remote support.
Complete Care Plan – $229/month
Ideal for those who want priority service and extra support.
More in-person and remote sessions, plus priority booking when you need help fast.
Two yearly remote sessions to manage your digital legacy and long-term planning.
Two yearly tech checkups to keep your system secure and efficient.
15% off additional services and remote assistance.
Prepaid Punch Card – $500 for 5.5 Hours ($90/hour)
Flexible support on your schedule — no expiration, no commitments.
Use your hours anytime for in-person or remote support.
Includes one free 15-minute remote session each month (same as non–Care Plan members).
Spend $1,000+ (11 hours) and receive a free digital planning session.
