privacy policy
Prestige Tech Support (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website prestigetechsupport.com or use our services.
Prestige Tech Support is operated in partnership with Jazan Information Technology Services Co. LLC, the official marketing partner.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
a. Personal Information
When you contact us, book a service, or fill out a form, we may collect:
Name
Email address
Phone number (if provided)
Service or inquiry details
b. Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type and device information
Pages visited and time spent
Cookies and similar tracking data
c. Cookies and Tracking Technologies
We use cookies and analytics tools (such as Google Analytics) to improve website performance and user experience. You can disable cookies through your browser settings.
2. How We Use Your Information
Provide and manage our tech support services
Respond to your inquiries or service requests
Improve website functionality and performance
Communicate updates, offers, or service information (if you opt in)
Comply with legal and regulatory requirements
3. How We Share Your Information
We do not sell or rent personal data. We may share your information only in the following cases:
With trusted service providers who assist in operating our business (e.g., website hosting, email services)
When required by law, regulation, or legal process
To protect the safety, rights, or property of Prestige Tech Support or others
All third parties who process your data on our behalf are obligated to keep your information secure and use it only for authorized purposes.
4. Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we follow industry-standard practices, please note that no system is 100% secure, and we cannot guarantee absolute security of your data.
5. Data Retention
We retain personal information only as long as necessary to provide services, comply with legal obligations, or resolve disputes. You may request deletion of your information at any time (see Your Rights below).
6. Your Rights (U.S. & CCPA Compliance)
If you are a U.S. resident, including a California resident under the CCPA, you have the following rights:
Right to Know: Request details about the personal data we collect and how we use it.
Right to Delete: Request that we delete your personal data, subject to legal exceptions.
Right to Opt-Out: Request that we do not sell or share your data (we currently do not sell personal data).
Right to Non-Discrimination: You will not be treated differently for exercising your privacy rights.
To exercise these rights, contact us at info@prestigetechsupport.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those external sites. Please review their policies before providing personal information.
8. Children’s Privacy
Our website and services are not directed toward children under 13. We do not knowingly collect information from children. If we become aware of any such data, we will delete it immediately.
9. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised policy will be posted on this page with the updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
📧 info@prestigetechsupport.com
